Never wonder about your order status again! Here's your complete guide to tracking your #SarapMagChow:
Where to track your order:
- Chowking App: Go to "Order History"
- Chowking Ordering Website: Log in and check "My Account" > "Order History"
- SMS Updates: You'll receive automatic notifications
Order status explained:
- Order Received: Your order is confirmed and payment is being processed
- Preparing: Our kitchen team is cooking your food fresh
- Ready for Pick-Up: Your order is ready (pick-up orders only)
- Out for Delivery: Your order is on its way to you
- Delivered/Completed: Order successfully delivered or picked up
If your order is delayed:
- Check for SMS updates from the store about delays
- Contact customer support with your order number
Real-time tracking features:
- Live Status Updates: See your order progress in real-time (For GrabFood & FoodPanda)
- Rider Tracking: Track your delivery rider's location (for third-party riders)
- SMS Notifications: Receive automatic updates at each status change
- Push Notifications: Get instant updates through the Chowking app
Expected timeline:
- Total Delivery Time: 30-45 minutes (regular hours)
- Scheduled Orders: Delivered/ready at your requested time
Pro Tip: Save your order confirmation number and keep notifications enabled for the best tracking experience!
Need immediate help? Always have your order number ready when contacting customer support for faster assistance.
Hungry for Chowking? Make ordering easy visit chowkingdelivery.com or get the Chowking app on Google Play and the App Store.