Please visit Chowking Privacy Policy Link: https://www.chowking.ph/privacy-policy to view our Privacy Policy.
2.1 To fulfill your request to register your account
If you choose to use certain features of our Consumer Platforms to avail of our Services, you will need to register an account. In such case, we collect and use your Profile Information to fulfill your request to register your account.
2.2 To fulfill your order using your account
When you make an order on our Consumer Platforms using your account, we use your Profile Information you provided when you created your account and we collect and use your Order Information to fulfill your order. For curbside pick-up orders, we also collect and use your Recipient Information and Vehicle Information to fulfill your curbside pick-up order.
2.3 To fulfill your order without using an account
When you make an order on our Consumer Platforms without using an account, we collect and use your Profile Information and Order Information to fulfill your order. For curbside pick-up orders, we also collect and use your Recipient Information and Vehicle Information to fulfill your curbside pick-up order.
2.4 To fulfill your request to save your credit card details
If you register an account on any of our Consumer Platforms, you have the option of saving your credit card details for seamless payment transactions. If you choose to do so, our service provider collects your name, credit card number, credit card expiration date, and credit card CVV (“Credit Card Details”). Credit Card Details are collected, stored, and processed by our service provider, not by us, and we are not responsible for securing and protecting said Credit Card Details.
2.5 To fulfill your purchase of gift cards or certificates
When you purchase a gift card or certificate on any of our Consumer Platforms, we collect and use your Profile Information, Recipient Information, and Order Information to fulfill your purchase. If you are the recipient, we collect and use the Recipient Information provided to us by the purchaser to fulfill the purchaser’s request to deliver the gift card or certificate to you.
2.6 To communicate with you
When you contact us through our Consumer Platforms, we collect and use your Profile Information and any additional personal information you provide to allow us to address your concerns or questions.
2.7 To send you marketing communications and newsletters
If you register an account on our Consumer Platforms, you have the option to agree to receive marketing communications from us through SMS, email, social media, messaging application, or other similar means, as well as to subscribe to our newsletters. If you choose to do so, we use your Profile Information you provided us during the registration process to fulfill your request to subscribe to our marketing communications and newsletters. With your consent, we use your Profile Information to send you our marketing communications and newsletters.
2.8 To conduct customer surveys or offers
If you register an account on our Consumer Platforms, you have the option to participate in customer surveys or offers. If you choose to participate, we use your Profile Information you provided us during the registration process to fulfill your request to participate in our customer surveys or offers. With your consent, we use your Profile Information and any additional personal information we request, which you voluntarily provide, to contact you for market research, provide you with relevant offers, understand your preferences, and improve our services.
2.9 To provide government-mandated discounts
In certain instances, you may be eligible to avail of government-mandated discounts. In such cases, when you make an order on any of our Consumer Platforms to avail of our Services, we collect and use your Government-Mandated Discount Information to comply with applicable laws, rules, or regulations and to fulfill your order with the discount applied.
2.10 To protect our vital interests, comply with legal obligations, and as otherwise permitted by law
We may use your personal information to prevent, detect, and fight fraud or other illegal or unauthorized activities, protect our company, customers, brands, and websites, assist in investigations, enforce and defend our rights and assets, comply with laws, regulations, court orders, or other legal obligations, or for any other reasons permitted by law.