We're committed to providing the best Chowking experience possible. If you would like to submit feedback, file a complaint, report a concern, or share your experience with a Chowking store, there are several ways we can assist you.
Option 1: Submit Feedback Online
You may provide your feedback, complaint, report, suggestion, or concern through our Customer Feedback Portal:
👉 Submit Feedback Here:
https://chowking-ph.welovetohearyou.com/
To help us review your concern accurately, please provide the following details when available:
- Full Name
- Email Address
- Mobile Number
- Store Location
- Date and Time of Visit
- Receipt Number (if applicable)
- Description of your feedback, complaint, concern, or report
Option 2: Get Assistance Through Our Chatbot
If you need help regarding a store concern, complaint, feedback, order issue, or follow-up, you can use our chatbot available through the Help Center.
Our chatbot can help:
- Guide you to the appropriate support channel
- Answer common questions
- Assist with submitting concerns and feedback
- Connect you with additional support when needed
Option 3: Find a Chowking Store
Looking for a specific store?
You can view our complete store directory here:
👉 Where Can I See a List of Chowking Stores?
https://help.chowking.ph/hc/en-us/articles/13835622918799-Where-Can-I-See-a-List-of-Chowking-Stores
The store directory can help you find store locations and contact details for your preferred Chowking branch.
What Happens After I Submit My Feedback or Complaint?
Once your feedback, complaint, or report is received:
- Our team will review the details provided.
- We may coordinate with the concerned store for further investigation.
- Appropriate actions will be taken based on the nature of your concern.
- We may contact you if additional information is required.
Need More Help?
Whether you want to submit feedback, report an issue, file a complaint, follow up on a concern, or share a store experience, we're here to help.
Use our Customer Feedback Portal or Chatbot to get started.